Speakers List - Operational Risk Asia


Jaap van der Molen

Global Head, Digital Banking Risk & Controls

Standard Chartered Bank

Through a career spanning more than 20 years, Jaap has been active in various part of banking, including relationship management, operations, IT and for the last eight years in (financial crime) compliance. He joined Standard Chartered Bank in August 2013 after having spending most of his career with ING Bank in the Netherlands.

Since February this year, Jaap has been supporting Standard Chartered Bank's digital strategy by embedding risk and control thinking as an integral part of the way they develop their digital future. This means working with support functions to ensure adherence to policies, procedures and external laws and regulations. But importantly, also to influence these policies, procedures and external regulations to drive a superb digital client experience while managing risks appropriately.

You can read more about him on LinkedIn (https://www.linkedin.com/in/jaapvdmolen/) or follow him on Twitter (@jaapvdmolen).

Efe Cummings

Head of Operational Risk


Efe Cummings is Head of Operational Risk for Nomura, Asia ex-Japan. Prior to this, Efe was Head of New Business Approval, EMEA and Global COO for New Business. Before joining Nomura, Efe worked for Deloitte and Export-Import Bank. Efe is a graduate of the London School of Economics and Cornell University.

Emile Dunand

Head of Operational Risk Capital & Advisory

Credit Suisse

Emile is the head of operational risk capital & advisory for Credit Suisse in Asia-Pacific. Prior to joining Credit Suisse, Emile worked for a number of leading banks in Europe (Rothschild, Lloyds Banking Group and Barclays) in an operational risk capacity. In his last role, Emile was responsible for the operational risk function at Investec. He holds an MSc degree in mathematics from the University of Paris VI.

Dr. Simon Goo

Executive Director, Head of Group Risk Analytics Division


Simon leads a multi-disciplinary risk analytics team that oversees enterprise-wide risk management models at United Overseas Bank. The team validates a wide range of risks and measurement models. Those models can be used to assess and manage credit, market, operational and asset and liability risks across the bank's global business.

Prior to joining the bank, Simon held senior corporate positions in technology and finance related companies in areas such as strategic planning, private equity investments and mergers and acquisitions. He has also worked with promising enterprises to assess the potential of their technologies for product commercialization and strategic investment.

Bharan Guntupalli

Head of Operational Risk and Enterprise Risk


Bharan Guntupalli is a chartered accountant and company secretary from India. He is currently working as a senior vice president, head of operational risk, enterprise risk at HDFC Bank in Mumbai, India (the largest private sector bank in India).

In an earlier role at ICICI Bank in Mumbai, Bharan implemented operational risk management and advanced measurement approach frameworks, outsourcing and new product approval frameworks in domestic and international branches/subsidiaries. In his last role at ICICI he was responsible for the audit of retail liabilities, branch banking, AML and digital channels. Bharan also worked with ING Bank in India in a similar role.

Bharan has been a regular speaker on operational risk and related areas in OpRisk & Regulation magazine conferences in Singapore from 2007 onwards.

Willem A. Hoekstra

Head of Business Continuity Management, Asia ex-Japan


With an initial background in finance, Willem moved to business continuity management over 15 years ago. He has since been running BCM programs in ABN AMRO, RBS and Société Générale. He is currently head of BCM for Nomura, Asia ex-Japan.

Willem is also chair of the Hong Kong Financial Services Business Continuity Management forum (HKFSBCM) and leader of WISE2015 and WISE2017 - the industry-wide crisis management exercise for the financial industry in Hong Kong. He is forum leader of the Hong Kong forum of the Business Continuity Institute (BCI) and board member of the BCI Asia Chapter. He is also president of Continuity Group Ltd, a licensed BCI training provider. Willem has presented on BCM related topics at numerous conferences and seminars around the globe. He was awarded BCI Asia Personality of the year in 2013.

Gaitri Sharma Darshan Kumar

Director, Regional Head of Operational Risk Management

CIMBDirector, Regional Head of Operational Risk Management

Gaitri Sharma was a director of operational risk since May 2016 and was appointed as regional head of operational risk management, effective July 2017. She reports to Chief Risk Officer, Group Risk, David Richard Thomas.

Gaitri has recently returned to Malaysia after over 20 years in the United States. She was with Capital One Bank for the last 10 years in various leadership roles in compliance and operational risk management. Prior to that, she was with AT&T for 8 years in data risk management with experience in product, project and process management.


Matt Maddocks

Senior Operational Risk and Compliance Executive


A senior executive, Matt has a consultative style identifying sustainable operational risk and compliance solutions, collaborating to understand the end-to-end change management, process re-engineering and technology initiatives needed to make them a reality. Since implementing ANZ's operational risk measurement and management framework across Asia in 2015-2016, Matt has been providing 2nd line operational risk objective challenges, oversight and advice to achieve an appropriate risk profile and control environment for their institutional, retail, private banking and wealth business lines across Asia.

Prior to working at ANZ, Matt's thought leadership was shaped by valuable insight gained through senior executive and independent consulting roles extending to institutional and investment banking, insurance, mutual funds, fixed income, and listed and OTC structured products in major corporations such as Morgan Stanley, Citibank, ABN Amro, ING Barings and Westpac.


Claudia Marcusson

Head of Risk Management APAC ex-Japan

NN Investment Partners

Claudia Marcusson has been Head of Risk Management and ExCo member at NN Investment Partners Singapore since 2015. She is responsible for all financial and non-financial risk aspects covering all Asian markets (excluding Japan).

Claudia has 15 years of financial experience in the U.S., U.K., Germany, The Netherlands and Singapore, with a background in venture capital, mergers & acquisitions, and project management. Since 2016, she has been member of the Risk and Performance Committee of the Investment Management Association of Singapore (IMAS).

She hold a LL.M. degree in Chinese Business Law and MSc in Economics and Operations Research. A FinTech visionary, molecular home cook and licensed baker, her motto is "curious by nature, happy by choice."

Manish Chawda


Pragma Singapore

Manish has over 22 years of experience at multi-national companies, and extensive experience developing innovative technical solutions to address complex business issues. Before joining Pragma as a partner, Manish was a partner with Grant Thornton and PricewaterhouseCoopers, where he led the technology risk practices.

Previously he established the Payment Card Industry (PCI) Centre of Excellence (COE) in EMEA in 2012. The PCI COE supports and advises clients on PCI compliance challenges and achieved the PCI Qualified Security Assessor (QSA) company status.

As a Partner at Pragma, Manish is responsible for advising clients on strategic and tactical solutions for technology regulation, cloud security, cyber security, governance, risk, and compliance. Manish also assists government agencies and international law enforcement agencies on cyber security matters.

Recently Manish has embarked on projects to help his clients develop pragmatic cyber security strategies with the knowledge gained from working with Interpol and other government agencies. Manish has lived in Singapore with his family and is actively travelling in the region.

Christoph Michel

Managing Director, Chief Risk Officer, Asia-Pacific


Christoph has served as a chief risk officer and a member of the Executive Committee of Natixis Asia Pacific since June 2011. He is based in Hong Kong and is responsible for market, credit and operational risk management as well as restructuring and compliance for the Asia Pacific region.

He brings more than 25 years of experience in senior management positions in front office, risk, operations and finance functions in commercial and investment banks, as well as in hedge funds in Europe and Asia. Previous employers include JP Morgan, UBS, Credit Suisse, CLSA and Nomura. He studied mathematics, economics and business administration. He completed his studies with an M.A. degree from the University of Zurich and an M.Sc. from the University of London.

Pierre-Olivier Blu-Mocaer

Managing Director

FixSing Consulting

Pierre-Olivier is the Managing Director of FixSing Consulting, a technology consulting company headquartered in Singapore. FixSing Consulting is specialised in providing top-level expertise in infrastructure and cloud computing services across the Asia-Pacific region.

He's currently helping large organisations in their digital transformation initatives, with a focus on cloud computing technologies. Previously, Pierre-Olivier was APAC Head of IT Infrastructure for Schroders, one of the largest fund management companies in the world, worked for Bank of New York Mellon as APAC head of project management, and at Societe Generale as regional head of desktop and email systems. In addition to being a regular speaker and moderator at industry conferences, Pierre-Olivier is also a Microsoft Certified Professional (MCSA) in Office 365.

Patrick Naim



Patrick Naim is the CEO of Elseware and is widely recognized as an expert for operational risk modelling and quantification.

Patrick has extensive experience in advising Fortune 500 companies in the banking, insurance and energy sectors for over 20 years in Continental Europe, the UK and North America.

Patrick is a frequent speaker on operational risk management. He is also the author of "Risk Quantification: Management, Diagnosis and Hedging" (Wiley, 2006), "Bayesian Networks" (Eyrolles, 2007) and "Bayesian Networks: a Practical Guide to Applications" (Wiley, 2008).

Patrick graduated from Ecole Centrale de Paris (M.Sc.) in with a degree in economics and applied mathematics, and is qualified as an Associate in Risk Management (ARM).


Felicia Ong

APAC Head of Technology Risk – ORM

Credit Suisse

Felicia is the APAC Head of Technology Risk for Credit Suisse based in Singapore. She brings with her 15 years of experience in technology risk and compliance and information security. She has led initiatives ranging from pioneer implementation of end to end encryption of customer PINs for retail and wholesale banks to technology risk due diligence in management of acquisitions.

In recent years, she has provided awareness training on cyber risks at the board level and also acts in an advisory capacity to scenarios creation in cyber incident simulation exercises. She is a strong advocator of bridging the technology risk agenda with business risks and simplifying the topic for a board level audience, and also actively pursuing risk reduction in data loss/breaches and privileged access risk space.

Kirsten Trott

Executive Director, Speaking Up

Standard Chartered Bank

Kirsten is a compliance and risk professional, with specialist expertise in whistleblowing (speaking up). Kirsten started out in whistleblowing as a legal adviser at Public Concern at Work (PCaW), the London-based thought leader in whistleblowing, where she was later made deputy director. At PCaW she gave legal advice to whistleblowers, provided consultancy services to organisations looking to develop more open and ethical cultures and was involved in public policy and law reform relating to whistleblowing.

Returning home for a couple of years to Australia, Kirsten was the CEO for the committee, which ensured compliance with the Australia Code of Banking Practice. She moved to Singapore in 2008, where she held various positions at the Lee Kuan Yew School of Public Policy, including as the director of strategy for think tank The Centre for Asia and Globalisation. After completing a double master's degree in public policy and law at NUS and having two children, Kirsten moved back to the private sector in 2014, joining Standard Chartered. There she has held roles in operational risk and financial crime compliance, and now heads up the bank's Speaking Up programme.

Sunny Toh

Lead Associate

Booz Allen Hamilton

Sunny is a cybersecurity leader and former head of technology risk, information security and cybersecurity functions in various global banks. He has over 10 years of experience in delivering risk and security services in partnership with the business, focusing on the intersection between security and business strategy.

He has a deep expertise and proven record of accomplishment in the management of technology risks, cybersecurity and initiatives to mitigate regulatory risks. He has also led various initiatives to enhance security maturity, awareness and change business culture across all levels.

Dr. Stuart Williams

Senior Manager Operational Risk – Asia Markets


For the last decade Stuart has been central to the development of scenario practices and challenging established industry norms in forums in Australia and globally through ORX. He led the development of National Australia Bank's AMA model and supporting scenario methodology, and then moved to ANZ where he lead an overhaul of the scenario processes and AMA model, culminating in reaccreditation in September 2015.

Stuart's view is that a narrow focus on regulatory capital has meant many approaches have lost sight of the risk management insights that should be derived from scenarios. In many ways this is what lies at the heart of the current existential crisis and questions such as "what do scenarios mean in a post-AMA world" are only meaningful if you have a narrow capital focused view of scenarios.

Yusuf Yasin

Director Operational Risk – Financial Markets

Standard Chartered Bank

Yusuf is currently working with Standard Chartered Bank as senior operational risk officer for financial markets with an overall responsibility for operational risk from front to back process. In his previous role at Lehman Brothers in Tokyo, he was responsible for operational risk in Asia and played a key role in building the Bank's AMA compliance framework. Yusuf also has a broad range of experience gained from roles in investment and commercial banking.

Deepika Bal

Managing Director, Head of Franchise Risk Architecture


Bio coming soon